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In both commercial and consumer realms, voice technologies are far more advanced and play a much bigger role than they have in the past. New innovations in this arena have the power to improve both the quality and efficiency of work across a wide array of sectors – in ways today’s professionals may not have even considered.

The global pandemic and the associated economic difficulties left no stone unturned. Some industries are facing an extremely uncertain future. Other sectors are taking the crisis as an opportunity to drive digital transformation forward.

Technology is taken for granted in most facets of our lives, but within corners of the professional world there remain holdouts against the advance of the machines. Some of it may be practical, but much of the resistance comes from those afraid to change.

Digital transformation refers to the digitization of nearly every aspect of the legal experience, including service delivery, processes, workflow, marketing, team collaboration, and client engagement.