Product information

In the product information section you can view the following entries:




Displays information about the purchased product

User(s) paid

Displays information about the number of purchased users in your account

User(s) activated

Displays information about the number of activated workflow users in your account vs. the number of available users.

e.g.: 3/4 means:

  • 3 users have been activated

  • 4 users are available in total (1 user can still be added to the workflow)

Speech recognition packages

Displays how many speech recognition packages you have bought for this account.

Speech recognition packages activated

Displays how many speech recognition packages are active for this account. See How to activate speech recognition for more information.

Next payment

Displays the date when the next payment transaction occurs

Valid until

Displays the end of term date of your current plan. If the account is not terminated before the term is over the account will be automatically renewed with the current term of your plan. E.g. 1-year plans will be automatically extended by another year.


The account administrator will receive notification emails 1 month and 14 days upon renewal*

Add/remove SpeechLive user license*

Click on this link to add and remove SpeechLive user licenses. You will be forwarded to the SpeechLive online shop.

Terminate subscription*

Click on this link to terminate your subscription. SpeechLive will then guide you through the termination process.

Reactivate account*

This link appears in case your account has been terminated or if a payment has failed. Click on this link if you would like to continue using your SpeechLive account.SpeechLive will then guide you through the necessary steps to reactivate your account.

*...Self-service customers only


The visibility of some items is depending on the current account status.