SpeechLive

Overview of all SpeechLive changes and improvements:

2022, October 5
Microsoft Azure Active Directory Single Sign-On

We added support for Microsoft Azure Active Directory Single Sign-On. After configured by the IT administrator of an organization, users can log in to SpeechLive using their Microsoft account credentials. This way, users no longer need to remember separate login credentials, they can just use their company login information. This improves the account security (since users usually require stronger passwords for their organisation) and simplifies the work for administrator, since they no longer need to manage separate passwords.

sign-in-ms.png
2022, September 19
Microsoft Edge support

We added support for Microsoft Edge, offering more browser choices for our users.

2022, September 13
Time selection for due date

You can now also select a time frame when adding a due date to a dictation. This is especially important, if the transcript of a dictation needs to be ready at a certain time of the day.

set_due_time.gif
2022, August 16
Rename custom columns

You can now rename the custom columns in the settings. Changing the name of the columns helps users to find the desired information in the respective custom fields faster and further customize it to their own needs.

change_custom_fields.png
change_custom_fields2.png

The changes are also visible in the dictation properties, to help users enter the correct data and stay consistent when entering data.

colomn_rename3.png
Improvements when deleting users

We improved the user deletion process: When deleting the last transcriptionist of an account it is now possible to choose an author to take over dictations still assigned to the transcriptionist.

delete_user_en.png
2022, July 13
Rearrangeable columns

You can now manually rearrange the columns in the dictation list. This helps authors and transcriptionists to keep a better overview of their dictations and quickly access the columns they need the most (e.g. dictation title, due date etc.).

move-colomns-dictation-list.gif
2022, July 6
SpeechLive Desktop App Download Link

We improved the automatic upload screen and added the option to download the SpeechLive Desktop App. With only one click the users can download the latest version of the app, enabling them to automatically upload dictations to SpeechLive (the How to upload dictations with the SpeechLive Desktop App section covers this in more details).

automatic-upload-sl-desktop-app.png

2022, June 27
More priority levels for dictations

We added a new priority level to dictations: Critical.

Users were already able to mark dictations with a higher priority. This prioritization was further expanded, users can now choose between three different priority levels:

pick-dictation-priority-in-list.gif

pick-dictation-priority.gif
  • Standard: Is the default state of every new dictation and means no specific prioritization

  • High: Is the equivalent of the old setting which was available before

  • Critical: Authors can mark urgent dictations as critical

The priority level is also represented via different icons in the dictation list:

dictation-priority-level_in-dictation-list_web.png

What’s new and What’s coming up

whats-new-whatscomingup.png

We added two new options to the help button of SpeechLive:

  • What’s new: Users can directly access the release history and learn about the latest features and functions added to SpeechLive.

  • What’s coming up: This new section allows a glimpse into upcoming features planned for the coming months.

2022, June 1
Due date for dictations

We added the option to set a due date for dictations. Authors can simply go to the dictation properties and select the desired due date:

select-due-date.gif

A new column in the dictation list shows the due date there as well. Transcriptionists can then sort the dictations by due date, to prioritize dictations with the earliest due date:

sort-by-due-date.gif

The search function also contains the option to filter dictations by a specific due date:

date-picker-search.png

2022, May 5
  • Authors can now use the foot control or the buttons of the SpeechMike/SpeechOne to start new dictations or speech-to-text sessions from the dictation list (Philips Device Connector is required). After configuring the foot control, it's also possible to finish dictations, enabling hands-free working.

  • Added additional information regarding speech-to-text usage to the account activities information.

2022, March 30
  • We improved the speech-to-text functionality of SpeechLive for the web version, as well as the Mobile and Desktop App.

2022, March 28
  • Bugfix: Some links in the activation emails did not work.

  • Bugfix: After recovering real-time speech-to-text sessions, some additional commas where added to the transcript.

2022, February 28
  • Added a new setting to define the preferred typist or team for dictations as well as the option to remember the selection.

    select-typist-or-team.png
2021.12.14
  • Added office manager view: Any user with the office manager role is able to reassign dictations to different typists or teams.

2021.12.06
  • Added support for SmartMike:

    • Record and play back conversations and choose between speakers during playback.

    • Transcribe conversations in real-time with SmartMike.

2021.11.23
  • New teams feature: Assign typists to a team to improve your dictation workflow.

  • Flexible assignment: Change the assignment of a dictation between different typists or teams.

2021.08.30
  • Added macOS support for Philips Device Connector to enhance the support for Philips dictation hardware on macOS.

2021.08.25
  • Added an user survey to the cancellation process.

2021.07.22
  • Added more details to account renewal emails (product details, runtime, etc.).

2021.07.13
  • Added a new option to automatically set the dictation state to Correction pending after speech to text is finished.

  • New accounts no longer receive a free transcriptionist.

2021.06.10
  • We introduced a new addon package for SpeechLive:

    Subscribers to the speech-to-text package can use all speech-to-text functions of SpeechLive: real-time or automated speech-to-text, in the web recorder, the SpeechLive mobile app and the desktop app.

2021.05.15
  • SpeechLive now uses the same login screen on every platform.

  • Improved handling of accounts associated to the same email address.

  • Added multi-factor authentication option to improve account security.

2020.11.25
  • Added support for .heif and .heic formats in picture attachments.

  • New voice command for English (GB): “Full stop” to add a period symbol (.)

2020.09.23
  • Added the option to download just the transcript attachment of a dictation.

  • Improved playback performance in longer dictations.

2020.07.28
  • Email notifications for typist on incoming dictations now include more details (e.g. the author of the dictation).

2020.07.22
  • Picture attachments: Users can add pictures to their dictations (currently only available in the web version).

2020.07.14
  • SpeechLive is now available in New Zealand.

2020.06.02
  • Save dictations as draft and continue working on them later, even across different devices.

  • Sub-Dealers are now also able to log in and manage their customers.

2020.05.26
  • Full release of Philips Device Connector; SpeechLive now supports Philips dictation and transcription hardware (SpeechMike, Foot control) in remote environments.

2020.05.05
  • Added keep me signed in option to the login screen. Users stay signed in even when they close the window, turn of their computer or stay inactive.

  • Added Support for Philips dictation and transcription hardware (SpeechMike, Foot control) in remote environments via Philips Device Connector (beta version).

2020.03.20
  • Alternative Login Page: Users can continue working on their dictations, even when the SpeechLive webshop is offline.

2020.03.04
  • Only one active SpeechLive session is possible per user across different browsers.

  • Download dictation history of the last 12 months as .CSV file (increased from 30 days).

  • Sub-Dealers no longer receive an order confirmation e-mail

2020.02.12
  • Improved Zapier functionality: Users can send audio files to SpeechLive, get them transcribed and send both audio and transcribed document to a 3rd party app for further processing or archiving.

2020.02.05
  • Increased the maximum number of SpeechLive users for self-service accounts (SSA) advanced business package from 80 to 120 (Dealer activated accounts remain at 500).

2020.02.04
  • Speech to text service that recognized voice in real-time

  • Support of SpeechExec Pro subscription for dealer-activated customers in all countries

  • Improved website performance

2019.10.09
  • Download of an excel file that lists all dictations that have been uploaded to SpeechLive in the past 30 days (administrator functionality).

  • Increased maximum number of users for one account from 120 to 500 (Dealer activated accounts only).

2019.09.02 (SpeechLive 11)
  • Adapted End User License agreement for Austria and Australia

  • Support of Remaining time display in web recorder and web player

  • Extended playback speed range from 50% to 200% based on user requests (instead of 75% to 150%)

  • Support of SpeechExec Pro subscription for dealer-activated customers in Austria and Australia

2019.04.01 (SpeechLive 10.5)
  • Adapted terms and conditions for the German transcription service

  • Availability of transcription services for Swiss customers

  • Support for 120 users for dealer-activated Advanced Business Package customers with up to 25 connected transcriptionists per author

  • Search and backup option for Office Managers

2018.11.10 (SpeechLive 10)
  • New SpeechLive web recorder

    • Recording of dictations in browser window

    • Support for Mozilla Firefox (Windows) and Google Chrome (Windows and Mac)

    • Support of SpeechMike Premium and SpeechOne in Browser mode

    • Dictation recovery function to safeguard dictations if browser has been closed accidentially

    • Dictation property window

  • New Online Help

  • New Canadian workflow server location

  • Enhanced SpeechLive access in Switzerland

  • Interface to other cloud systems via Zapier

  • Implementation of several change requests and fixes

2018.06.28 (SpeechLive 9+)
  • SpeechLive is now available in Switzerland

2018.05.19 (SpeechLive 9)
  • EU-GDPR compliance

    • New administration layers to avoid that personal data from EU customers is available outside the EEA

    • Adjusted signup and activation processes explicitly asking for consent to receive newslettes from SPS

    • Double opt-in for receiving newsletters the SPS marketing Storage of information if and when the consent to receive newsletters was given

    • New option in SpeechLive settings to unsubscribe from SPS newsletters

    • New option to disable the transcription- and speech recognition services to avoid accidental sending of dictations to US servers

    • Higher complexity rules for password generation in both, the webshop and the workflow area.

    • Further enhanced protection against intrusion attacks

    • Reworked legal documents taking care about GDPR requirements

  • New account reactivation option supports use cases, where it is required to reactivate an account:

    • Account terminated inadvertently

    • Failed payments

  • New workflow server in Australia

  • Improvements for administration and accounting

  • New SpeechLive trial registration option from SpeechExec

2018.01.31 (SpeechLive 8.5+)
  • Automatic Dragon speech recognition of SpeechLive dictations in SpeechExec Pro Dictate

  • New SpeechLive ‘Unlimited’ Advanced Business Package

  • Removed availability of Advanced Business Package Plus

  • Increased SpeechLive password security in SpeechLive webshop

2017.12.02 (SpeechLive 8.5)
  • Email notification for transcriptionists

  • New speechlive upload client for Windows computers

2017.07.01 (SpeechLive 8)
  • Simplified registration

    • Simplified trial option provides all features to the end users

    • Simplified registration dialog with a more appealing look and feel

    • Less steps, eliminated potential hurdles for the customer during trial registration

  • Removed hardly used or confusing options:

    • For self-service trials the supporting partner will be automatically selected based on the proximity of the partner location

    • The selection of transcription service trials is no longer mandatory

    • The ‚Get a quote‘ window after purchase has been removed

    • The SpeechExec purchase option has been removed since Feb 2017

    • Automatic forwarding to the workflow configuration page after registration

  • New tutorial for administrators and users in:

    • the Dictation management web client

    • the User administration

    • the Relationship management

  • Enhanced browser support

    • Windows 7/8/10

      • Internet Explorer 11 (with Java)

      • Google Chrome (Java free)

      • Mozilla Firefox (Java free) – new

    • Mac OS X

      • Google Chrome (Java free) – new

        Note: From SpeechLive 8 onwards the support for the Safari browser (with Java) will be stopped

  • General usability improvements

    • All business packages will get access to the full web player:

      • Typists with foot control support

      • Authors without foot control support

    • For failed payments, customers will receive reminder e-mails every 2nd day until the payment transaction was successful or the account was suspended

    • Support of 80 users for self-service ABP customers – since 8th March 2017

    • All system e-mails have been reworked (e.g. renewed and harmonized layout, added contact details, removed SpeechExec links, …)

    • Improved SpeechLive dictation management web client user interface

    • Improved workflow administration pages

    • Customers can now sign up to a trial via the Philips Voice Recorder apps

  • Enhanced web client

    • New folder tree view

    • New search filter

    • More worklist columns

    • New notification for Advanced Business Package users

    • New ‘unread dictations’ bar

    • New [...] ‘more options’ sub menu

    • New option to edit dictation properties

    • New option to change the dictation state

    • New option to download dictations

    • New option to manually send finished dictations to the archive

    • New option to un-archive dictations

    • Improved usability to start the transcription player with the status icon in the dictation list

    • New configuration options in the player view

      • Foot control settings (transcriptionists only)

      • Player configuration

2016.04.09 (SpeechLive 7)
  • Redesigned SpeechLive landing page

    • New videos on the start page

    • New ‚speech recognition‘ message and better explanation

    • New „Speech recognition service“ navigation point

    • Revamp of all SpeechLive services subsites including infographs

    • Updated pricing site provides a better overview about included services

    • Full adaptive design to also support mobile devices

  • New chat tools for SpeechLive registration process - Europe only

  • New option to purchase SpeechLive at your certified Philips dictation partner (dealer activation)

  • New Business package runtimes for dealer-activated customers

  • Support for up to 80 users (instead of 25) in the Advanced Business package

  • New SpeechLive speech recognition (SR) service for up to 21 different languages

  • New Workflow administration user interface

    • More intuitive user configuration user interface

    • The new ‘single click’ workflow relationship manager which is built for up to 80 users

    • Separated ‘Archive’ configuration

    • Harmonized settings for Small- and Advanced business package customers

    • Removed option to select between simple and advanced administration (lead to confusion with the business packages)

    • Removed option to select between ‘notification’ and ‘no notification’ folders in the relationship manager as this option was hardly understandable by customers

    • New ‘Activities’ submenu to download the workflow history of the account for support issues

    • New ‘Backup’ as well as ‘Search dictations’ tab (only available for account administrators)

    • New speech recognition submenu to configure the speech recognition language settings

  • New 'Office manager' role for key users

  • New administration guides reflecting the UI changes

  • New and improved system emails

  • Improved SpeechLive web client (Dictation management)

    • New option to delete dictations after upload also for Google Chrome (no Java)

    • New administrative setting to define automatic logout timespan for dictation management users

    • New option to send dictations to SpeechLive speech recognition

2015.07.21 (SpeechLive 6)
  • New transcription service for multi-speaker recordings e.g. for transcribing meeting protocols, or interviews

  • New browser-based transcription player with foot control support for Advanced Business package customers

  • SpeechLive is now available in Australia

GENERAL SPEECHLIVE CHANGES

  • Further improved SpeechLive documentation

  • Enhanced system emails

  • Removed option to use different billing address (the feature was not used by customers)

  • 10 minutes free transcription service for all SpeechLive trial accounts

SPEECHLIVE DICTATION WORKFLOW

  • A new option to purge the archive

  • Removed option to send priority dictations to the French transcription service

DICTATION MANAGEMENT

  • New option to delete dictations after upload

  • Work list icons are now harmonized with Philips voice recorder app icons

  • Dictation management Pro, for transcriptionist users of Advanced business package accounts.

2015.05.05 (SpeechLive 5)
  • Redesigned SpeechLive portal

    • Modernized animation effects

    • More intuitive access to different topics (e.g. product benefits, services, references, pricing, support)

    • Access to SpeechLive support information and user manuals without login

    • Separation of country selection and language selection

    • Simplified trial registration with less entry fields

  • New Advanced Business package plus + trial option- for Europe only

  • The new UI design from SpeechLive 4 is now also available in the administration area

  • New wording for runtime and payment date:

    • “Valid until” is now the term end of the selected business package

    • “Next payment” is the date when the next payment run will take place.

  • The FAQ’s have been revised and updated with the latest information for Stage 5 features and business packages.

  • Revised Administration guides and user guides

  • It is now possible to change the payment data at any time.

  • If payment problems occur the workflow we will not stop immediately. Customers have the chance to correct their payment data for two weeks until the workflow stops.

  • Revised all e-mail messages and notifications and added the latest information to the content.

  • Removed option to use AMEX cards in the European online shop for non-Euro countries (UK, DENMARK). North American customers as well as customers in EURO countries are not concerned.

  • Removed option for transcription service trial registrations on the SpeechLive registration pages. Instead the administrator can enable the transcription service trials in the account administration

2015.01.12 (SpeechLive 4)
  • New SpeechLive dictation manager web client

    • Login for all SpeechLive workflow users with their SpeechLive username (e-mail address) and individual password.

    • Account selection during login if multiple user accounts have been found

    • Display of appropriate functions for authors and typists according to login credentials

    • Automatic logout after 20 minutes of inactivity for security reasons

    • Supports Windows and Mac environments (IE, Google Chrome, Safari)

    • Supports English, French, German, and Dutch UI language

    • Provides a list of active dictations for authors and typists (Finished, Pending folders)

    • Display of selected dictation properties (status, name, author, work type, length, upload date/time)

    • Sorting per column

    • Manual upload of dictations from digital Pocket Memo (DPM) - currently without deletion from DPM

    • Selection of Author during upload on transcription side

    • Sending of dictations to SpeechScribe transcription service

    • Download of transcribed documents from transcription service

    • Changing of priority

    • Deletion of dictations

    • Audible preview of dictations without foot control support (supported formats: DS2, ADPCM-WAV, MP3)

    • Animated icons

    • Access to support page

  • Adapted tax calculation from 2015-01-01 in the SpeechLive online shop for all purchases that had been made in the European Union

2014.09.01 (SpeechLive 3)
  • Availability of Transcription service in French language.

  • New 10-minutes free trial for transcription services

  • Better support for new single users and trial accounts by automatically creating the first workflow user at account creation

2014.03.31 (SpeechLive 2)
  • Availability of SpeechLive in USA and Canada

  • New workflow server locations for North American customers

  • New local-for-local workflow principle:

    • European dictations stay on European servers

    • North American dictations stay on North American servers.

    • No transfer of dictations between the two server locations.

  • New payment providers for North American customers

  • New SpeechLive transcription services for US/UK English and German

  • New transcription service purchase options

  • New transcription service history display

  • New sending options in SpeechExec, the Philips Dictation recorder app as well as for DPM configuration

  • New option to receive documents with 'transcription finished' email notification

2014.01.14 (SpeechLive 1)
  • Webshop to purchase SpeechLive - two different business packages for up to 10 or 25 users or to sign up for a 30-day trial

  • Central user management

  • Central workflow configuration

  • Secure storage of dictations in the cloud

  • Workflow fulfills highest security standards.

  • SpeechLive servers are all located in the European Union.

  • All data are encrypted

  • Passwords are stored as encrypted hashes only (secure method)

  • Secure access to dictations via email address and individual user password

  • Payment is handled over secure payment provider. No payment data are stored in the SpeechLive system.

  • Availability in the following European countries Austria, Belgium, Denmark, France, Germany, Luxemburg, The Netherlands, and the United Kingdom

  • Dictation and transcription via SpeechExec Pro Dictate, Pro Transcribe, Dictate, and Transcribe version 8.1

  • Upload of dictations from a digital Pocket Memo via SpeechExec Pro Dictate, Pro Transcribe, and Dictate version 8.1

  • Creation and upload of dictations on smartphones with the Philips dictation recorder app