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Philips Speech Live
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  • Introduction
    • System requirements
    • Type of purchase
    • User roles
    • Licensing
    • Supported file formats
    • What's new
      • SpeechLive
      • SpeechLive Mobile App
      • SpeechLive Desktop App
      • Philips Voice Recorder App
    • What's coming up
  • Getting started
    • Sign in to SpeechLive
    • Use SpeechLive via web browser
    • Use SpeechLive with SpeechExec
    • Author
    • Transcriptionist
    • Administrator
    • Available SpeechLive Services
    • User management
    • Zapier
  • Onboarding
    • Author
    • Transcriptionist
    • Administrator
  • Account administration
    • Account
      • Header bar
      • Toolbar
      • Product information
      • Account information
      • SpeechLive partner
      • SpeechLive transcription service
      • Speech to text
      • Account address
      • Payment information
      • Multi-factor authentication
      • Login data
      • Communication settings
      • Edit account
    • Online shop
      • Product information
      • Add user licenses
      • Remove user licenses
      • Change payment information
      • Transcription service
      • Add speech-to-text packages
      • Remove speech-to-text packages
    • Invoices
  • Workflow administration
    • Users
      • Add user
      • Edit user
      • Reset password
      • Delete user
    • General Settings
    • Workflow relationships
      • Creating relationships
    • Activities
    • Search dictations
    • Backup
    • Speech to text
    • Archive settings
    • Active Directory
  • Account activation
  • Dictation management
    • Toolbar
      • Dictation properties
      • Notification settings
      • Automatic upload
      • Speech to text
      • Transcription service
      • Picture attachments
    • Folder tree
    • Office manager view
    • Dictation list
      • Phases and states
  • Dictation
    • How to dictate
      • Voice commands
    • Web recorder
      • Dictation properties
      • Dictation recovery
      • Player settings
      • Preferred typist or team
      • Hotkeys
    • Speech to text
    • Author player
  • Transcription
    • Web Player
      • Foot control
      • Player settings
      • Hotkeys
  • Working with Dictation Hardware
    • Set up your dictation hardware with SpeechLive
      • SpeechLive in virtual environments
      • SpeechLive on a local computer
      • Supported SpeechMikes
    • Control SpeechLive with your dictation hardware
      • Control SpeechLive with your foot control
      • Control SpeechLive with your SpeechMike
      • Control SpeechLive with your SpeechOne
      • Use SmartMike with SpeechLive
    • Upgrade the firmware of your dictation hardware
  • SpeechLive Mobile App
    • Installation
    • Settings
    • Status icons
    • Create a new dictation
    • Rewind and Fast forward
    • Insert, Overwrite, Append
    • Speech to text
    • Change dictation properties
    • Add pictures or videos to your dictation
    • Delete a dictation
    • Send dictations to a transcriptionist
    • Send dictations to speech to text
    • Send dictations to transcription service
    • Send via email
  • SpeechLive Desktop App
  • How to...
    • How to activate speech to text
    • How to activate multi-factor authentication
    • How to delete a user
    • How to upload dictations with the SpeechLive Desktop App
    • How to upload files from a voice recorder
    • How to change the priority level of dictations
    • How to add a due date and time to dictations
    • How to send dictations from the Philips Voice Recorder app to Speech Live
    • How to set up Microsoft Azure Active Directory Single Sign-On
    • How to set up Microsoft Azure Active Directory Provisioning
  • SpeechExec
    • Connecting SpeechExec with SpeechLive
    • Using a SpeechExec Pro subscription
  • Support
  • Troubleshooting
    • Player buffering
    • SpeechMike buttons don't work
    • Problems with sound recording
    • Recorder warning message
    • List of URLs to whitelist in order to use SpeechLive
  • What's new

Troubleshooting

Please select the topic you are interested in:

  • Player buffering

  • My SpeechMike buttons do not work

  • There is no sound recorded

  • The sound input level is too low

  • The sound input level is too high

  • There is always a warning message when I start recording

  • List of URLs to whitelist in order to use SpeechLive

 

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