Are you interested in the SpeechLive transcription service but you’re a little unsure about using an outsourced transcription service? How does it work? How secure is it?
Here’s what you need to know about the usability and security of the SpeechLive Transcription service:
How it works:
- Simply dictate your document or report.
- It will be accurately transcribed by an industry-specific trained professional.
- Receive your finished document straight to your inbox in no time.
The SpeechLive transcription service is fast and efficient. You can upload your dictation from a digital recorder or the Philips Recorder app, submit it to the transcription service through Philips SpeechLive, and receive a completed Word document back in 24 hours or less. Transcripts are delivered to your SpeechLive account within 24 hours because we know that our customers value fast turnaround times. Important and urgently needed dictations can be prioritized and delivered within 5 hours. In addition, you can get either a delivery notification or even the whole document sent directly to your preferred email account.
The transcription service also specializes in transcribing recordings involving two or more persons. Recordings with multiple speakers might include: interviews, phone conversations, witness statements, press events, meetings, or any other recording situation.
The highly trained professional transcribers produce extremely accurate writings which guarantee you the highest possible quality. They work on a four-eye-principle, which means that your recordings will be thoroughly transcribed and then double-checked by a different team member, to deliver exactly what you expect: perfect results.
The Philips SpeechLive transcription service gives you access to professional transcribers with specialized vocabulary for all industries. No matter which industry jargon, your dictation will be analyzed and then assigned to an appropriately skilled transcriber. These specialists have industry specific knowledge, experience and expertise. This ensures efficient, accurate and reliable turnaround. Completed documents are rigorously checked. The first draft of your document is sent to the quality control department. The editorial team checks a second draft. The team of professional proofreaders then reads the final draft. Your completed file will be returned to you in the format requested and within an agreed time frame. Formatting and templates can also be submitted for use in future dictations. You can rest easy knowing your dictation is in good hands and you can expect a quality result.
So it’s fast, efficient, and accurate…but what about secure? Many people who use Philips SpeechLive have confidential information that needs to be protected, like lawyers and doctors. There’s no need to worry, because the SpeechLive transcription team is held to stringent data protection policies and confidentiality agreements. All dictations are transferred in a 256-bit encrypted state and stored in an encrypted state on Microsoft Azure servers. SpeechLive guarantees maximum data security throughout the whole workflow. The most advanced encryption standard available is used to protect your data during upload and download. To protect your privacy, no client information or documentation is shared with anyone.
Do you already have a personal assistant? What if that person is away on vacation or unexpectedly sick when you need them most? The Philips SpeechLive transcription service will take care of it and turn your recordings into text within no time.