Awdry Law, a prominent UK-based legal practice, switched to Philips SpeechLive to modernise its dictation and transcription workflows with integrated speech recognition.
For the first time, speech recognition was built directly into their workflow – with no toggling between platforms and no added setup. The seamless onboarding, powerful AI Assistant and intuitive interface quickly led to widespread adoption, time savings and improved support staff productivity.
The challenge
Awdry Law’s previous setup – a combination of multiple tools for dictation and transcription – was functional but fragmented. Without built-in speech recognition, even short dictations needed multiple tools and manual review. Support staff often spent hours transcribing, and customisation was limited. The team was also cautious about changing established workflows, so any new platform had to rapidly prove its benefits. With their current solution up for renewal in just two weeks, the team urgently needed a new solution that could be integrated quickly and would deliver immediate value.
Switching to Philips SpeechLive
After discovering SpeechLive at a legal tech event, Awdry Law saw it as the perfect fit for their needs. The integrated AI Assistant and ability to trial directly from the website were especially appealing. Within two weeks, the entire firm had switched over
Turning feedback into features One of the most striking aspects of Awdry Law’s experience with SpeechLive was how quickly the product team responded to user feedback. During rollout, the Awdry team highlighted the need for easy rewind/fast-forward controls in the mobile app – essential for accurate review during dictation playback. The SpeechLive product team acted immediately, and the feature was designed, developed and added directly to the app within weeks. This case study highlights how a speech recognition-powered solution like Philips SpeechLive can simplify workflows, reduce costs, and eliminate transcription bottlenecks in legal environments. Awdry Law’s experience underscores the importance of intuitive design, responsive support, and seamless deployment in driving tech adoption.
