In the product information section you can view the following entries:
Item | Description | |||
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Product | Displays information about the purchased product | |||
User(s) paid | Displays information about the number of purchased users in your account | |||
User(s) activated | Displays information about the number of activated workflow users in your account vs. the number of available users. e.g.: 3/4 means:
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Speech recognition packages | Displays how many speech recognition packages you have bought for this account. | |||
Speech recognition packages activated | Displays how many speech recognition packages are active for this account. See How to activate speech recognition for more information. | |||
Next payment | Displays the date when the next payment transaction occurs | |||
Valid until | Displays the end of term date of your current plan. If the account is not terminated before the term is over the account will be automatically renewed with the current term of your plan. E.g. 1-year plans will be automatically extended by another year.
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Add/remove SpeechLive user license* | Click on this link to add and remove SpeechLive user licenses. You will be forwarded to the SpeechLive online shop. | |||
Terminate subscription* | Click on this link to terminate your subscription. SpeechLive will then guide you through the termination process. | |||
Reactivate account* | This link appears in case your account has been terminated or if a payment has failed. Click on this link if you would like to continue using your SpeechLive account.SpeechLive will then guide you through the necessary steps to reactivate your account. |
*...Self-service customers only
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The visibility of some items is depending on the current account status. |