Overview of all SpeechLive changes and improvements:
Added macOS support for Philips Device Connector to enhance the support for Philips dictation hardware on macOS.
Added a new option to automatically set the dictation state to Correction pending after speech to text is finished.
New accounts no longer receive a free transcriptionist.
We introduced a new addon package for SpeechLive:
Subscribers to the speech-to-text package can use all speech-to-text functions of SpeechLive: real-time or automated speech-to-text, in the web recorder, the SpeechLive mobile app and the desktop app.
SpeechLive now uses the same login screen on every platform.
Improved handling of accounts associated to the same email address.
Added multi-factor authentication option to improve account security.
Added support for .heif and .heic formats in picture attachments.
New voice command for English (GB): “Full stop” to add a period symbol (.)
Added the option to download just the transcript attachment of a dictation.
Improved playback performance in longer dictations.
Email notifications for typist on incoming dictations now include more details (e.g. the author of the dictation).
Picture attachments: Users can add pictures to their dictations (currently only available in the web version).
Save dictations as draft and continue working on them later, even across different devices.
Sub-Dealers are now also able to log in and manage their customers.
Full release of Philips Device Connector; SpeechLive now supports Philips dictation and transcription hardware (SpeechMike, Foot control) in remote environments.
Added keep me signed in option to the login screen. Users stay signed in even when they close the window, turn of their computer or stay inactive.
Added Support for Philips dictation and transcription hardware (SpeechMike, Foot control) in remote environments via Philips Device Connector (beta version).
Alternative Login Page: Users can continue working on their dictations, even when the SpeechLive webshop is offline.
Only one active SpeechLive session is possible per user across different browsers.
Download dictation history of the last 12 months as .CSV file (increased from 30 days).
Sub-Dealers no longer receive an order confirmation e-mail
Improved Zapier functionality: Users can send audio files to SpeechLive, get them transcribed and send both audio and transcribed document to a 3rd party app for further processing or archiving.
Increased the maximum number of SpeechLive users for self-service accounts (SSA) advanced business package from 80 to 120 (Dealer activated accounts remain at 500).
Speech to text service that recognized voice in real-time
Support of SpeechExec Pro subscription for dealer-activated customers in all countries
Improved website performance
Download of an excel file that lists all dictations that have been uploaded to SpeechLive in the past 30 days (administrator functionality).
Increased maximum number of users for one account from 120 to 500 (Dealer activated accounts only).
Adapted End User License agreement for Austria and Australia
Support of Remaining time display in web recorder and web player
Extended playback speed range from 50% to 200% based on user requests (instead of 75% to 150%)
Support of SpeechExec Pro subscription for dealer-activated customers in Austria and Australia
Adapted terms and conditions for the German transcription service
Availability of transcription services for Swiss customers
Support for 120 users for dealer-activated Advanced Business Package customers with up to 25 connected transcriptionists per author
Search and backup option for Office Managers
New SpeechLive web recorder
Recording of dictations in browser window
Support for Mozilla Firefox (Windows) and Google Chrome (Windows and Mac)
Support of SpeechMike Premium and SpeechOne in Browser mode
Dictation recovery function to safeguard dictations if browser has been closed accidentially
Dictation property window
New Online Help
New Canadian workflow server location
Enhanced SpeechLive access in Switzerland
Interface to other cloud systems via Zapier
Implementation of several change requests and fixes
EU-GDPR compliance
New administration layers to avoid that personal data from EU customers is available outside the EEA
Adjusted signup and activation processes explicitly asking for consent to receive newslettes from SPS
Double opt-in for receiving newsletters the SPS marketing Storage of information if and when the consent to receive newsletters was given
New option in SpeechLive settings to unsubscribe from SPS newsletters
New option to disable the transcription- and speech recognition services to avoid accidental sending of dictations to US servers
Higher complexity rules for password generation in both, the webshop and the workflow area.
Further enhanced protection against intrusion attacks
Reworked legal documents taking care about GDPR requirements
New account reactivation option supports use cases, where it is required to reactivate an account:
Account terminated inadvertently
Failed payments
New workflow server in Australia
Improvements for administration and accounting
New SpeechLive trial registration option from SpeechExec
Automatic Dragon speech recognition of SpeechLive dictations in SpeechExec Pro Dictate
New SpeechLive ‘Unlimited’ Advanced Business Package
Removed availability of Advanced Business Package Plus
Increased SpeechLive password security in SpeechLive webshop
Email notification for transcriptionists
New speechlive upload client for Windows computers
Simplified registration
Simplified trial option provides all features to the end users
Simplified registration dialog with a more appealing look and feel
Less steps, eliminated potential hurdles for the customer during trial registration
Removed hardly used or confusing options:
For self-service trials the supporting partner will be automatically selected based on the proximity of the partner location
The selection of transcription service trials is no longer mandatory
The ‚Get a quote‘ window after purchase has been removed
The SpeechExec purchase option has been removed since Feb 2017
Automatic forwarding to the workflow configuration page after registration
New tutorial for administrators and users in:
the Dictation management web client
the User administration
the Relationship management
Enhanced browser support
Windows 7/8/10
Internet Explorer 11 (with Java)
Google Chrome (Java free)
Mozilla Firefox (Java free) – new
Mac OS X
Google Chrome (Java free) – new
Note: From SpeechLive 8 onwards the support for the Safari browser (with Java) will be stopped
General usability improvements
All business packages will get access to the full web player:
Typists with foot control support
Authors without foot control support
For failed payments, customers will receive reminder e-mails every 2nd day until the payment transaction was successful or the account was suspended
Support of 80 users for self-service ABP customers – since 8th March 2017
All system e-mails have been reworked (e.g. renewed and harmonized layout, added contact details, removed SpeechExec links, …)
Improved SpeechLive dictation management web client user interface
Improved workflow administration pages
Customers can now sign up to a trial via the Philips Voice Recorder apps
Enhanced web client
New folder tree view
New search filter
More worklist columns
New notification for Advanced Business Package users
New ‘unread dictations’ bar
New [...] ‘more options’ sub menu
New option to edit dictation properties
New option to change the dictation state
New option to download dictations
New option to manually send finished dictations to the archive
New option to un-archive dictations
Improved usability to start the transcription player with the status icon in the dictation list
New configuration options in the player view
Foot control settings (transcriptionists only)
Player configuration
Redesigned SpeechLive landing page
New videos on the start page
New ‚speech recognition‘ message and better explanation
New „Speech recognition service“ navigation point
Revamp of all SpeechLive services subsites including infographs
Updated pricing site provides a better overview about included services
Full adaptive design to also support mobile devices
New chat tools for SpeechLive registration process - Europe only
New option to purchase SpeechLive at your certified Philips dictation partner (dealer activation)
New Business package runtimes for dealer-activated customers
Support for up to 80 users (instead of 25) in the Advanced Business package
New SpeechLive speech recognition (SR) service for up to 21 different languages
New Workflow administration user interface
More intuitive user configuration user interface
The new ‘single click’ workflow relationship manager which is built for up to 80 users
Separated ‘Archive’ configuration
Harmonized settings for Small- and Advanced business package customers
Removed option to select between simple and advanced administration (lead to confusion with the business packages)
Removed option to select between ‘notification’ and ‘no notification’ folders in the relationship manager as this option was hardly understandable by customers
New ‘Activities’ submenu to download the workflow history of the account for support issues
New ‘Backup’ as well as ‘Search dictations’ tab (only available for account administrators)
New speech recognition submenu to configure the speech recognition language settings
New 'Office manager' role for key users
New administration guides reflecting the UI changes
New and improved system emails
Improved SpeechLive web client (Dictation management)
New option to delete dictations after upload also for Google Chrome (no Java)
New administrative setting to define automatic logout timespan for dictation management users
New option to send dictations to SpeechLive speech recognition
New transcription service for multi-speaker recordings e.g. for transcribing meeting protocols, or interviews
New browser-based transcription player with foot control support for Advanced Business package customers
SpeechLive is now available in Australia
GENERAL SPEECHLIVE CHANGES
Further improved SpeechLive documentation
Enhanced system emails
Removed option to use different billing address (the feature was not used by customers)
10 minutes free transcription service for all SpeechLive trial accounts
SPEECHLIVE DICTATION WORKFLOW
A new option to purge the archive
Removed option to send priority dictations to the French transcription service
DICTATION MANAGEMENT
New option to delete dictations after upload
Work list icons are now harmonized with Philips voice recorder app icons
Dictation management Pro, for transcriptionist users of Advanced business package accounts.
Redesigned SpeechLive portal
Modernized animation effects
More intuitive access to different topics (e.g. product benefits, services, references, pricing, support)
Access to SpeechLive support information and user manuals without login
Separation of country selection and language selection
Simplified trial registration with less entry fields
New Advanced Business package plus + trial option- for Europe only
The new UI design from SpeechLive 4 is now also available in the administration area
New wording for runtime and payment date:
“Valid until” is now the term end of the selected business package
“Next payment” is the date when the next payment run will take place.
The FAQ’s have been revised and updated with the latest information for Stage 5 features and business packages.
Revised Administration guides and user guides
It is now possible to change the payment data at any time.
If payment problems occur the workflow we will not stop immediately. Customers have the chance to correct their payment data for two weeks until the workflow stops.
Revised all e-mail messages and notifications and added the latest information to the content.
Removed option to use AMEX cards in the European online shop for non-Euro countries (UK, DENMARK). North American customers as well as customers in EURO countries are not concerned.
Removed option for transcription service trial registrations on the SpeechLive registration pages. Instead the administrator can enable the transcription service trials in the account administration
New SpeechLive dictation manager web client
Login for all SpeechLive workflow users with their SpeechLive username (e-mail address) and individual password.
Account selection during login if multiple user accounts have been found
Display of appropriate functions for authors and typists according to login credentials
Automatic logout after 20 minutes of inactivity for security reasons
Supports Windows and Mac environments (IE, Google Chrome, Safari)
Supports English, French, German, and Dutch UI language
Provides a list of active dictations for authors and typists (Finished, Pending folders)
Display of selected dictation properties (status, name, author, work type, length, upload date/time)
Sorting per column
Manual upload of dictations from digital Pocket Memo (DPM) - currently without deletion from DPM
Selection of Author during upload on transcription side
Sending of dictations to SpeechScribe transcription service
Download of transcribed documents from transcription service
Changing of priority
Deletion of dictations
Audible preview of dictations without foot control support (supported formats: DS2, ADPCM-WAV, MP3)
Animated icons
Access to support page
Adapted tax calculation from 2015-01-01 in the SpeechLive online shop for all purchases that had been made in the European Union
Availability of Transcription service in French language.
New 10-minutes free trial for transcription services
Better support for new single users and trial accounts by automatically creating the first workflow user at account creation
Availability of SpeechLive in USA and Canada
New workflow server locations for North American customers
New local-for-local workflow principle:
European dictations stay on European servers
North American dictations stay on North American servers.
No transfer of dictations between the two server locations.
New payment providers for North American customers
New SpeechLive transcription services for US/UK English and German
New transcription service purchase options
New transcription service history display
New sending options in SpeechExec, the Philips Dictation recorder app as well as for DPM configuration
New option to receive documents with 'transcription finished' email notification
Webshop to purchase SpeechLive - two different business packages for up to 10 or 25 users or to sign up for a 30-day trial
Central user management
Central workflow configuration
Secure storage of dictations in the cloud
Workflow fulfills highest security standards.
SpeechLive servers are all located in the European Union.
All data are encrypted
Passwords are stored as encrypted hashes only (secure method)
Secure access to dictations via email address and individual user password
Payment is handled over secure payment provider. No payment data are stored in the SpeechLive system.
Availability in the following European countries Austria, Belgium, Denmark, France, Germany, Luxemburg, The Netherlands, and the United Kingdom
Dictation and transcription via SpeechExec Pro Dictate, Pro Transcribe, Dictate, and Transcribe version 8.1
Upload of dictations from a digital Pocket Memo via SpeechExec Pro Dictate, Pro Transcribe, and Dictate version 8.1
Creation and upload of dictations on smartphones with the Philips dictation recorder app