Sharing your personally identifiable information enables us to offer you a number of benefits. It will make it easier and more convenient for you to:
It will also allow us to conduct market research to help us develop better products, to provide more responsive customer service, and to improve our websites. You may choose to share your information with us in a number of ways online, such as completing a registration form, ordering, buying or testing a product, downloading a software update, entering a contest, registering a purchase, participating in a promotion, or subscribing to a newsletter. You can also share your personally identifiable information with us by returning the reply card that comes with the product you purchased or by communicating with one of our customer care representatives by e-mail, telephone, or in writing. Sometimes SPS obtains your personal data from other parties outside SPS. This includes the buying of a business of which you already are a customer or the disclosure of your personal data by one of our partner companies.
With your prior consent your personally identifiable information may be transferred from your home country to other SPS companies around the world, who may communicate with you about our products or special offers you may find useful. When transferred from your home country to another country, your information may be accessible to law enforcement and national security authorities of that jurisdiction. If you do not want us to send you personalized offers or information, you can let us know by checking the appropriate box on the registration form or reply card. SPS will only share your data with third parties outside SPS in the following circumstances:
Some of our Web Sites will send a "cookie”, a small text file, to your computer. This allows us to recognize your computer the next time you visit, without bothering you with another request to register. And, if you use an online “shopping cart”, cookies allow us to keep track of the products you purchase. If you do not wish to receive cookies, please refer to the "Help" file of your Internet Browser to learn how to either block all cookies or receive a warning before a cookie is stored. To learn more about cookies we encourage you to visit www.cookiecentral.com.
If you visit our Web Sites to browse, read, or download information, we collect and store some "visitor information" from you, such as the name of the domain and host from which you access the Internet, the Internet Protocol (IP) address of the computer you are using, the date and time you access our Web Site, and the Internet address of the website from which you linked directly to our Web Site. We use this information to measure the traffic on our Web Sites and to help us make our Web Sites more useful.
We recognize our responsibility to protect the information you entrust to us. SPS uses a variety of secure techniques to protect your information, including secure servers, firewalls, and encryption of financial data and dictations. SPS websites also may make chat rooms, forums, message boards and/or newsgroups available to you. Please remember that any personally identifiable information you provide in these areas is also available to other users, and you should exercise caution before deciding to disclose it.
Once you have provided us with your personally identifiable information, you will have reasonable access to that information so you can change or delete it. You may do this by accessing your online profile, or by requesting a copy of your profile at the contact address listed below.
While SPS Web Sites are generally not targeted at children under the age of fourteen, it is SPS policy to comply with the law when it requires that a parent's or guardian's permission is secured before knowingly collecting, using, or disclosing personal information from children under the age of fourteen. We strongly recommend that parents take an active role in supervising the online activity of their children.
SPS provides with the SpeechLive Service an internet-based service. With the SpeechLive Service you have the option to upload your dictations that you have recorded with the SpeechExec software to an online storage provided by SPS. The online storage is called “SpeechDrive” and is hosted on Microsoft servers (Azure system) in two different data centers. SPS uses the Microsoft data center in the USA to store dictations of North American SpeechLive users. For all other SpeechLive users the Microsoft data center in Europe is used. When stored in the USA or Canada, such information may be accessible to law enforcement or national security authorities in those jurisdictions.For additional security and data privacy information of the Azure system please refer to the following Microsoft website: https://www.windowsazure.com/en-us/support/legal.
The dictations are encrypted according to the technical standards SSL (Secure Sockets Layer) and https (communication protocol) when they are transferred between the user’s computer and the SpeechDrive. The dictations are stored in encrypted form on the SpeechDrive. The encryption and decryption is done by the SpeechExec software on the user’s computer. The encryption is done automatically and cannot be deactivated by the user. Besides, you have the option to additionally encrypt the dictations using SpeechExec software. If this encryption is activated, this will result in a double encryption of the dictations on the SpeechDrive.
The dictations can be downloaded and/or deleted from the SpeechDrive whenever the authorized user wants to during the term of the user's SpeechLive subscription and within 30 days after the expiration of the subscription. After that, the dictations are irrevocably deleted by SPS. Modifications of dictations can only be made over the SpeechExec software by the authorized SpeechLive user. We recommend you to regularly make backups of your dictations.
For additional information on SpeechLive please visit our website www.speechlive.com.
You may contact us at any time via email to email@example.com if you would like to:
If you have a problem with our use of your information, please let us know and we will make all reasonable efforts to correct it.
Our postal address:
Speech Processing Solutions Canada Inc.
235 Yorkland Blvd, Suite 303 Toronto, ON, M2J 4Y8
Speech Processing Solutions GmbH
Last update: 31 March 2014