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Access log files

If you run into troubles with the app you may need to access the log files:

  1. Go to the settings of the app and change the Log level to High.

  2. Reproduce the issue you encountered.

  3. Windows: Go to C:\Users\USERNAME\AppData\Roaming\Philips SpeechLive\logs.

    Mac: Go to Users\USERNAME\Library\Logs\Philips SpeechLive.

    [Note]Note

    The log files on mac are always located under the directories of the administrator user of the mac.

    X Here you can access the log files to e.g. send them to your SpeechLive support partner.